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      Customer Service Representative Interview

      Aug 24, 2011
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at DISH in Jun 2011

      Interview

      I saw an advertisement on the internet that Dish Network was hiring. Before you fill out any paperwork you are given an accessment test. They do not tell you before you begin how long this will take which is upseting because the test has so many parts it can take 2 to 3 hours to complete. Then, when you pass the test you are asked to pick a date for the interview. After you pick a date for the interview, they confirm this by email and give you a link to fill out the paperwork. When you arrive at the interview, prepare to be there 3 to 4 more hours and take part 2 of the assessment. In the one on one interview - they were not really interested in what you had accomplished in previous jobs. In fact, the interviewer that I had led me to believe they could not have cared less. The 2 negatives that I felt envolved misrepresenting the job and placed you in a precarious position are as follows. 1) The job description states that everyone in this position starts at $12.00 per hour. The interviewer asked me if I would accept a lower starting wage and if so what is the least I would consider working for. I informed the interviewer ( and they had knowledege that my previous job had earned me substantially more) that the job description indicated everyone started at $12.00 per hour so that is what I put down. I feel it is less than honest to ask people that question when they already stated that everyone starts at $12 per hour. 2) (They, like all employers, inform you that this is an at will position that they or you can terminate employment for any reason at any time.) The next question in interviewer asks: Is there any reason why you would not want to take out a subscription with Dish Network. (They give you a monthly coupon toward the America's Top 250 subscription which is $69.99+ per month) This sounds great as long as you have the job. The subscription is for 2 years - that translates into a potential $1679.76+ that you are on the hook for if the employment does not work out. If you say no - you might not get the job! There ought to be a law, don't you think. Both of these questions shook my confidence in this company - I am glad I did not get the job or the financial debt!

      Interview questions [2]

      Question 1

      Would you accept less that the quoted hourly wage of $12.00 per hour?
      1 Answer

      Question 2

      Is there any reason why you would not take out a subscription to Dish Network.
      1 Answer

      Other Customer Service Representative Interview Reviews for DISH

      Customer Service Representative Interview

      Jul 1, 2025
      Anonymous employee
      Arizona City, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at DISH (Arizona City, AZ) in Jul 2025

      Interview

      The interview process was quick and painless. Jess was awesome she went the through and explained what the job description was we covered all the questions I had and also gave some good advice

      Interview questions [1]

      Question 1

      Did I ever find myself in a position where I wasn’t comfortable and overcame
      1 Answer

      Customer Service Representative Interview

      Jun 26, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at DISH in Jun 2025

      Interview

      The interview was done online and lasted about 30 minutes. The recruiter was gracious, professional, and very easy to talk to. She had a lot of information to discuss, which is good as she was thorough in making sure I, as a candidate, knew what I was getting into. So, communication and honesty were emphasized, which helped me in making my decision. Most of the interview was reviewing DISH culture and policies and ensuring I understood them. She then asked approximately 3 situational questions and a few relatively personal questions to get to know more about my personality. They weren't difficult questions, but should be answered in STAR format. I believe one of them was about learning a new skill and applying it in the context of customer service. This interview was one of the better ones that I have experienced in my life, so I don't really have anything negative or critical to say.

      Interview questions [1]

      Question 1

      (paraphrasing) What is a new skill you learned and how did you integrate it into your prior experiences in customer service.
      Answer question

      Customer Service Representative (CSR) Interview

      Jul 11, 2025
      Anonymous employee
      Chandler, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at DISH (Chandler, AZ) in Jun 2025

      Interview

      Its been a week at least 4 the background check, but other than that, the process was easy and all the recruiters were excellent and very nice. Can't wait 2 be a part of the crew! Thx Dish!

      Interview questions [1]

      Question 1

      They asked a lot, but I guess its what keeps me motivated and a better work person?
      1 Answer