I applied through a staffing agency. The process took 1 day. I interviewed at Firstsource Solutions (Bengaluru) in Jan 2024
Interview
1st round is hr round
2nd round is verbal Assesment
3rs round is Ops round/Manager round
They will check our accent if it is an international process which was only the issue for me.
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
I applied through other source. I interviewed at Firstsource Solutions (Mumbai) in Sep 2025
Interview
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Interview questions [1]
Question 1
How many calls I would take at my last place of employment
I applied online. The process took 5 days. I interviewed at Firstsource Solutions (Houston, TX)
Interview
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Interview questions [1]
Question 1
Asked about previous roles and what would you do in certain situations