Verizon interview questions

The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

The interview was average overall, as it was part of our campus placements. Started with Group Discussions - regarding a specific topic chosen by the company representative. Then the technical round - which consisted mostly about my resume and the skills i mentioned. At the last was the HR round - consisting of basic situation based questions that are asked in most of the HR rounds.