Qualtrics Client Success interview questions

I was contacted by a Qualtrics recruiter to interview for a position as part of a client success team. I then scheduled a phone screener with _____. _____ proceeded to be 20 minutes late to the phone screener without a heads up and proceeds to begin the interview with no apology. Very unprofessional. Standard screener questions applied here. At the end of the process, I was told that there would be a next phase with a one-on-one video interview. After no contact for a week, I followed up with ____ who then directed their recruiting email to send me an automated rejection email. What an insulting process and a terrible recruiter/company.