I applied in-person. The process took 1 day. I interviewed at Starbucks (Brighton, Inglaterra) in Mar 2011
Interview
Competency based questions asked by store manager. On job experience working with existing team. Had to prepare and lead a coffee tasting of two different coffees and a food pairing going educational facts and a sales technique to offer the coffees to the customer including add ons and upselling other coffees. It was very much experience based.
Interview questions [1]
Question 1
Tell me about a time you had to handle a dissatisfied customer?
I applied online. The process took 4 weeks. I interviewed at Starbucks in Jan 2015
Interview
I applied online through there website and the following week the recruiter emailed me to set up a phone interview. After the phone interview, she sent me another E-mail with dates to meet with 2 district managers. When I got to the interview site, one manager was asking questions and the other manager was taking notes.
Interview questions [1]
Question 1
All Behavioral and some customer service questions. They want real life examples!
The interview process was ok, your run of the mill basic questions. I interviewed for an assistant management position but was offered a shift supervisor position to get experience first.
Interview questions [1]
Question 1
What was the most surprising thing on the job description?