I applied online. The process took 4 weeks. I interviewed at Verizon (Greenville, SC) in Feb 2010
Interview
Several weeks after filling out an online application, I was contacted by phone to setup an initial phone interview. The phone interview took about 10-15 minutes and mainly asked questions to determine if I could fulfill the demands of the job. After the phone interview, I was scheduled for a computer-based skills test, which lasted about 90 minutes. After passing the skills test, I was contacted for a one on one interview. I was actually interviewed by two different individuals, an HR rep and a CS Supervisor, but not simultaneously. That process lasted about an hour. I was later contacted by phone with the job offer, pending successful background check and drug test. The whole process from initial interview until completion of the background check took a little over 4 weeks.
Interview questions [1]
Question 1
Tell me about a time when you disagreed with a policy of a previous employer.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how