I applied online. The process took 3 weeks. I interviewed at Verizon (Tampa, FL) in Feb 2008
Interview
behavioral interview... for example name a time when you showed/did/acted/experienced........ blank....... and what was the outcome...... you have to give great examples keep the responses short and sweet. dont lie. be honest. they are looking for someone willing/open to work the schedule just the way it is the company has a pretty high turnover rate they appreciate ppl w/o much experience like str8 out of college (i heard 75% of the training class must have graduated or completed most of college)
Other Customer Service Interview Reviews for Verizon
Recruiter reaches out and later with a manager you do roleplay scenarios. This was a week or two before speaking to an actual manager. They get to know you some more.
Easy and straight foward. This review was requested by glassdoor. I have no much to say about the interview process. Beside this i had great experience and learns a lot.
Make sure you’re well dressed and prepared they like that don’t forget seriously and go look up questions to be prepared. The more prepared you look the more you stand out from the rest of people