It’s 8 behavioural questions. Although questions are provided on here I would recommend answering those and some practice ones you find online. You may never know when they will switch it up.
Claim Adjuster Interview Questions
112 claim adjuster interview questions shared by candidates
What did you like about your last position?
None of the questions were overly difficult or unexpected. When Progressive sends you the email about how to prepare for the interview, there are a few general questions already that you can prepare for. Though those specific questions weren't asked of me, the answers I had prepared for them ahead of time helped me easily answer the situational questions. Since I prepared ahead of time I already had a few situations lined up to address.
why would you be a good fit for/want to work for progressive?
Give an example of a time when you had to go over and above your normal duties to meet a goal?
Give an exmaple of a time when you had to deal with a difficult customer and how did you handle the situation?
Tell us a time when... (this was used 15+ times)
Explain your duties at your previous employer.
Tell me about a time you had to tell a customer no?
Tell us about a difficult customer service experience, how did you handle it and what would you have done different?
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