How would you go about fostering good relations with the Sales team? Give an example of a time when you dealt with a difficult customer. Tell me about a time when you used data to avoid a customer churn outcome. What does job satisfaction mean to you? How do you like to be managed?
Basic questions about strengths, weaknesses, past experience in Customer Support.
If you noticed an employee doing something you didn't think was right how would you handle the situation?
How do you deal with a toxic work environment.
Do you mind escalated customers?
What is your experience in customer service?
Describe why you enjoy customer service
Describe one time that you provided poor customer service to a customer.
What was the worst customer service experience you have dealt with?
What are your strengths/weaknesses, why do you want this job
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