Tell me about yourself in brief?
Customer Support Associate Interview Questions
759 customer support associate interview questions shared by candidates
Was I still in school?
Ask what my back round of work had been involving customer service. Asked what I was looking for out of a company long term etc. Wanted to know what is the ideal work environment for me per say.
What are your experiences from your previous job?
Why Aircall?
Where do I see myself in 1-2 years within the company
1.Tell me about yourself/education/experince. 2.Tell me about customer experince that you face. 3.Why you want to work at this possition. 4. Tell me how you can manage multi-task .
Troubleshooting questions like what would you do if a light bulb wasn't working
Pick one topic & talk about it for like 2-3 minutes
They created a scenario in which interviewer was assumed as angry customer and I was acting as CSA in which I need to calm down the customer without loosing his trust over Amazon.
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