Technical questions were surprisingly basic and the expected answers to at least two were incorrect.
Mac Genius Interview Questions
72 mac genius interview questions shared by candidates
There wasn't one question in particular, but most of the interview questions are extremely customer service based so if you don't have mush experience in that field then you may struggle.
What was the last time you helped a friend?
Tell us about a time in your life where you had of plan of doing something a certain way, then something happened that forced you to accomplish the task in a different way.
Describe a situation where you had to defuse a customer service issue.
Tell me about a time you had to provide critical feedback to a peer?
Why should you be a Genius
General "who are you?" questions and why did I apply? Followed by a ten page multiple choice exam a week later.
It's been quite some time, so I can't recall specific questions, but I'll say that it is incredibly important to have experience with situations where you've needed to manage your time, work in difficult scenarios, overcome adversity with team members, and prepare answers for ways in which you handled those scenarios.
Mostly behaviour questions Like how u managed conflict with a coworker How u managed a difficult customer How you deal with frustration
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