AllianceOne reviews

3.4

61% would recommend to a friend

(197 total reviews)

Tim Casey

61% approve of CEO

43% positive business outlook

AllianceOne has an employee rating of 3.4 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AllianceOne employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

197 reviews
4.0
Jul 20, 2015
Recommend
CEO approval
Business Outlook

Pros

They put a lot of thought into adding a bit of fun for employees, mostly in the form of "dress down" days, but also in a company BBQ and such. Lots of friendships were formed, and it was a fun place to work IF you were making your numbers.

Cons

Suggestions were not usually welcomed. You were there to get a job done, not try to improve things.

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AllianceOne Response
7mo
We appreciate your honest review and are glad there were things you liked about working with us. Your feedback is important as we continue to grow. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss any specific suggestions you may have.
1.0
Apr 26, 2015

Collections

Recommend
CEO approval
Business Outlook

Pros

First week of training is impressive. Schedule is not bad.

Cons

They fire people very easy. They have an arrogance as if you should be lucky to even be there and act as if it takes a special talent to be a bill collector at a call center!! The job market is thankfully opening up and people don't need to put up with attitudes like this anymore (thank God) in one meeting they talked about changing thier extremely high turnover rate then they walk out 2 people who had gone through weeks of training in a classroom, never allowed tgem to prove them self on the floor. Fired in training. perfect attendance, no one understood. Then my first day on the floor I was told "they always do that in training" What???? They spent weeks making us memorize this stupid script that sounds aweful...only to be told by everyone that no one ever uses that on the floor, so basically they tell you they are setting you up with skills to succeed in training but actually are setting you up for failure. It's an aweful place, run by heartless people.

avatar
AllianceOne Response
7mo
We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address your concerns and work towards a resolution.
2.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice shifts if your lucky you dont have to work nights... However shifts vary based on client need.

Cons

Constant commission metric changes based on needs.... favoritism shown to certain collectors

avatar
AllianceOne Response
7mo
We're committed to learning from all feedback and are sorry to hear about your experience. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can improve.
Viewing 46 - 48 of 197 Reviews

Glassdoor has 204 AllianceOne reviews submitted anonymously by AllianceOne employees. Read employee reviews and ratings on Glassdoor to decide if AllianceOne is right for you.