Decent place to work, too many hats to wear versus other banks, not enough pay, horrible back office, unmatched politics
Pros
Base pay is in line with other banks, customer service is a priority, you learn multiple roles vs other major banks, commercial, residential, investments, deposit accounts. You can take experience running : managing other roles and move to other banks for better compensation : career growth
Cons
Too many non-performing employees get promoted to higher positions merely due to politics, you have to wear too many hats, goals are not weighted fairly across the board to compete nationally. Peers have goals that are not apples to apples making some locations easier to hit scorecards, systems are still lacking vs competition, too many people in management roles that have no management ability, that have no idea how to support their teams, no knowledge of the products : environment : challenges, provide no real feedback : help. Environment makes performing employees feel like they should do less and just make a paycheck, move to the competition, vacation has been cut among other compensating factors, not enough time off to balance work : high stress. Too many departments on different pages, sales management wants goals hit, back office fights to close sales, back office teams rarely communicate correct information to the front line. Too many managers in power roles not making decisions in a timely manner or at all. Too many people pass the buck.