Pros
Traveling alot and meeting new people and challenges every day. Work days are never the same, so you never know what your going to do until you get to work that day! Its hard to get bored.
Cons
I seriously could write a book on how much this company fails to understand what a positive and understanding atmosphere could do in terms of employee performance. I don't know about anyone else, but I am a human being with feelings. I don't deal with threats, negativity, or financial punishments too well! I for one do not tolerate threats of losing my job just about every other day I come to work. From time spent on completing a job to making sure we connecting a phone line to a customers reciever we are under the microscope. I don't believe fareness comes when I get a trouble call,which causes me to miss out on a bonus, when a reciever fails on them! That is not something that should reflect on the employee! Now management are like drones and rarely speak to the employees like real people. Most of the time we are talked down to and none of it is positive reinforcement. Once a tech finishes training he/she becomes a target for dismissal. First off we are not robots and we are in the customer service industry! Not the army! We need to be there for the customer! I will not be that speedy guy doing an install ignoring the customer. Either way I feel nothing positive out of this company what so ever! The biggest issue I have is that if you are not Mr.Speedy you consistently work a max of three days as punishment! What a great idea to make me care at all! Wait a min! another negative military treatment! Again I feel as if I should just ignore making sure my customer is taken care of for my own personal benefit. I guess it really doesnt matter that I am making a true effort for a one and done! Overall I had a problem and a bad feeling about this company before I started! Sure enough I was right and I can't wait to get out!