National Dispatch Center - Centeralized Dispatcher FedEx Office Employee Review

1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay starts around 16 - 18 per hour. Gym and cafeteria on site, But if you work an "off shift" you will never get to use those services.

Cons

New hire training is a joke. They basically through you to the wolves and then tell you that " I wasn't trained on that procedure " as a response is not valid. All Management is pretty incompetent, they do not follow up with their employees unless it is about a negative issues ( which they will turn anything into a negative issue) The entire time I have worked for this company I have never received a 1:1, but when pay raise time comes along, they have a laundry list of issues. I have seen some amazing employees give 100% everyday sick or not and still get treated horrible. I have also seen some of the worse employees get special treatment i.e. better/ easier shifts free lunches delivered to their desk. The equality in this department is noon existent. Turn over is very high, I saw 10 employees come and go in 3 months recently. 2 of those new hires didn't;t last 30 days and they were very good at their job. Initially I was thrilled about started a future with this company and now I am again looking a for other employment.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers decent benefits and consistent work schedule,

Cons

High volume workload environment which can lead to feeling overwhelmed at times.

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