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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Terrible - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Apr 16, 2020
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None other than 4 week training programme, find another job whilst training

      Cons

      Everything including fact your a number

      avatar
      Firstsource Solutions Response
      6y
      Thanks for writing in. We are sorry to hear that your experience with us has not been a good one. People centricity being one of our core values, we like to ensure we make a great place for everyone to work. Looks like your stint with Firstsource has been very brief. Wish you would have stayed longer for you to experience the same

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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