Great source of income, but overall not worth it. - Customer Service Representative Firstsource Solutions Employee Review

Training was a bit pointless to be fair, should have people shadowing live calls from day one. Work was quite boring and repetitive at times, most customers are irate (It is Sky). Poor management skills, you could literally get away with anything in there with certain managers and a lot of micromanaging with others so no in-between. If your looking for somewhere for a quick bit of cash to save with then this is for you.