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Firstsource Solutions

Engaged Employer

You're a number - Customer Service Representative Firstsource Solutions Employee Review

1.0
Oct 30, 2024
Recommend
CEO approval
Business Outlook

Pros

its a job when you need a Job

Cons

Its thankless work that will eat away at you

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Firstsource Solutions Response
1y
We appreciate you taking the time to share your experience with us. While we're glad that we could provide employment when you needed it, we are sorry that your experience has not been entirely positive. We aim to create a workplace where our colleagues feel valued and appreciated. We take your comments about management training and classist attitudes seriously and are committed to addressing these issues.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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