employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Help - Customer Service Representative Firstsource Solutions Employee Review

2.0
Nov 6, 2024
Recommend
CEO approval
Business Outlook

Pros

They had overtime sometimes and paid more for it.

Cons

The working environment was hostile and everyone was micro managed. Targets were impossible to achieve.

avatar
Firstsource Solutions Response
1y
Thank you for taking the time to provide your feedback. We’re glad to hear that you appreciated the overtime opportunities and the compensation for your extra effort. However, we are concerned by your comments about the working environment and micro-management. We understand how important it is for employees to feel empowered and supported, and we’ll take your feedback seriously to improve the work culture and set more realistic goals.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All