No Thanks - Customer Service Team Lead Uline Employee Review

2.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

the training is great and ongoing training on product needs are great but outside of that, not great. bonuses are good but a few months after the bonuses, the happiness wears off and you realize you still hate your job.

Cons

the true cliche of giving employees a pizza party and them expecting to feel like they are appreciated. If you want to move up in the department, you often need to work the later shift from 12:30-9 to be able to advance your career.

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Uline Response
6mo
Thank you for taking the time to share your experience. We’re disappointed to hear about your negative experience at our company. At Uline, we believe great customer service is achieved when our employees are satisfied. We encourage all employees to discuss training and development opportunities with their managers.

Explore other reviews about Uline

5.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Managers are fair and transparent. Feels like family. Pay good too.

Cons

Shift schedule is not ideal

5.0
Jan 23, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top management really does care about you. Food is amazing in the cafe. Free massages, fitness center and personal trainer available. Training is really good. Beautiful office. Not just stuffy white walls. Bonuses are awesome. The cons are out weighed by all these pros

Cons

Business professional Dress code, can only have 5 personal items on your desk, strict 8-5 hours, clock in and clock out even for salary employees.

704
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Uline Response
6y
We are glad to hear that you are enjoying your time with Uline and appreciate your feedback.
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