LOOK HERE IF CONTEMPLATING A SALES POSITION - Inside Sales Consultant Zillow Employee Review

2.0
Oct 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, very lively, awesome location, free snacks, smart coworkers.

Cons

Most of these reviews make Zillow look like the most amazing place you could possibly work. I looked on Glassdoor prior to taking the job and was amazed at the positive reviews and felt privileged to get the offer. I realized pretty early on I had made a mistake. The sale cycle is quick, mostly 1-3 call closes. You are encouraged to work 9+ hours and make at least 120 dials a day. It is high stress to hit your numbers and it doesn't take long to get fired if you aren't. I got burnt out very quickly. All agents know what Zillow is by now and have either tried it, or have good reasons to not want to. It was an incredibly hard sale and I came from a similar inside sales position where I was very successful. I felt every day was an uphill battle. I am the first to say that Zillow.com is a fantastic site and am on it frequently, but as far as what appears to be a dream sales job, I didn't see that at all. Don't say I didn't warn you.

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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