Enterprise Mobility reviews

You are chained to your computer and desk the entire time for an 8 hour shift with 2 beaks and a lunch hour, booking reservations and or begging for the caller to reserve a vehicle! The calls come in back to back to back to back to back with no time in between the calls to even take a sip of water, cough or sneeze if you needed to! You are thrown on the calls in the middle of training and those first days on the phone can be a train wreck, and feels like all the training received was for nothing. It is ridiculous, because as soon as you end one call, which you are told to end before the caller does, or this will be counted against you, the next caller is in your ear. Once the caller is in your ear, you NEED to be inputting the information in the systems, (hence STUCK at your computer). You can't take a breather to stretch your arms, legs or even yarn! To some people, this type of back to back calling may be OK. However, in my opinion, there really should be some break in between calls, if only a 10 second break in between the calls. I also noticed that even though the calls came back to back, it didn't make the time go any quicker throughout the day for me, it was 8 long hours of back to back calls with no break in between calls, NONE! It was to a point where I looked forward to team meetings and or one on one coaching sessions with the manager, outside of my scheduled breaks and lunch hour. Even though it is a work from home position, being chained to your desk and computer with no breathing room in between the calls could make it a not so pleasant experience, (it made it unpleasant for me). If you do not mind being STUCK at your desk and STUCK on the phone, with no opportunity to take a sip of water, stretch, yarn, cough or sneeze in between calls, then this may be the work from home position for you.