Mar 8, 2015
FedEx Custom Critical
Part of FedEx
Engaged Employer
FedEx Custom Critical reviews
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Ramona Hood
Not enough data to show CEO approval
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81 reviews
4.0
Jun 7, 2014
Recommend
CEO approval
Business Outlook
Pros
Friendly in a fast paced aka stressful atmosphere. The company strives for employees to have a realistic work/life balance. There are many opportunities to gain knowledge through training. They offered partial tuition reimbursement as well. They always strived to do what was right and have a lot of integrity. When the economy went downhill and they had to institute layoffs and salary decreases, they laid off the 'right' people who needed to go. The salary decreases were instituted across the board in the most fair way possible, with the president and CEO Fred Smith taking the biggest cut. Most people would say that "he should have anyway", but as we all know, most company CEO's do not do what is right when it comes to their own pockets. He did and I was very impressed. There is an on site cafeteria that was very good and reasonably priced, on site workout facility with showers and lockers, a library in a beautiful building.
Cons
This is a 24/7, very fast paced and stressful environment. If you don't like change, you would not like to work here. If you need to start out at a 9-5 Mon-Fri job, you would not want to work here. Shifts are given based on seniority and the average tenure of an entry level agent was 8 years. For a call center environment, they had extremely low turnover because it is such a great company and people don't want to leave.
3.0
Nov 20, 2013
Great company to work for but salary is not the best.
Current employee, more than 1 year
Uniontown, OH
Recommend
CEO approval
Business Outlook
Pros
Alot of vacation but management is very hard on workers.
Cons
Not many opportunities for advancement.
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