Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (108) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 527 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 142 reviews)); "Great boss and coworkers." ((in 79 reviews)); "Great Company and culture." ((in 30 reviews)); "Flexible scheduling and time off." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 104 reviews)); "They never give raides new team members made more then old team members" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office reviews

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4.0

100% would recommend to a friend

(2,313 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 28, 2026

Poorly managed district

Store associate

Recommend

CEO approval

Business Outlook

Pros

rules are very clear, uniform not strict, proper training implemented, an easy job to do.

Cons

Poor oversight of district, understaffed, little support from higher ups.

3.0

Jan 27, 2026

Multitasking is a must

Center consultant

Recommend

CEO approval

Business Outlook

Pros

A step up from basic retail work, requiring attention to detail and some professional experience and courtesy.

Cons

Still working behind a counter, where anyone can come in and complicate your day. However, this job is a great building block for those who lack professional experience. Kind of one foot in one foot out of normal retail drudgery. Requires keen multitasking skills, email, phone, customers waiting in line, remembering international shipping policies. Lots and lots of checklists and corporate policy/procedure.

4.0

Jan 19, 2026

Decent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay amazing schedule room for improvement

Cons

issues with management communication favoritism

Viewing 40 - 42 of 2,313 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

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