Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 527 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 142 reviews)); "Great boss and coworkers." ((in 79 reviews)); "Great Company and culture." ((in 30 reviews)); "Flexible scheduling and time off." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 104 reviews)); "They never give raides new team members made more then old team members" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 4, 2014

Lead Consultant

Lead consultant

Recommend

CEO approval

Business Outlook

Pros

Corporate benefits/perks; reasonable pay; many opportunities to hone your craft; wear uniform; opportunities for overtime are limitless

Cons

Horrible management structure; placate customers too often; no job security; inherent discrimination in management structure; failure to train team members

3.0

Apr 7, 2014

fulfilling and frustrating at the same time

Senior center manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Great people in the organization (not all, but many) Potentially great everyday work experience

Cons

Payroll slashed every fiscal year and sometimes even more during the year Too many KPIs (30 some metrics?!?) Too much middle management between corporate and centers

2.0

Mar 30, 2014

Cusromer consultant

Customer consultant

Recommend

CEO approval

Business Outlook

Pros

Very nice customers to work with on a day to day bases

Cons

Why the upper CEO staff and management don't really care what is really happening in the centers to this day. Are they that blind or really don't care. It seems to me if I read what I have been reading it would raise flags enough for me to start being concerned and try to figure out what is really going on and what could I do to fix it. But Brian Phillips and Fred Smith don't seem to really show they care. It is only showing they care about how much money they can put in there pockets and not to care about the ones doing the hard work in the centers. I have read most of the concerns from former team members, managers I think they are very spot on and Brian Phillips and Fred Dmith should be ashamed of the way they are allowing managers in the centers today treat team members terrible.

Viewing 49 - 51 of 2,312 Reviews

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