Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 527 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 142 reviews)); "Great boss and coworkers." ((in 79 reviews)); "Great Company and culture." ((in 30 reviews)); "Flexible scheduling and time off." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 262 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 143 reviews)); "No training provided" ((in 104 reviews)); "They never give raides new team members made more then old team members" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

Skip to content Skip to footer

Notifications

FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 9, 2014

In my district, senior management did not care about Team Members. Managing by Fear and Intimidation does NOT work!!!

Center manager

Recommend

CEO approval

Business Outlook

Pros

The people you meet and work with and also the experience gained.

Cons

Shifting company goals and policies which did not meet the needs of customers. In addition, FedEx Office does not know what it wants to be when it grows up!! Does it want to be a "Big Box Retail, Shipping or Printing company???" It does all of these things, but not very well.

3.0

Jan 7, 2014

Tedious.

Center assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits for the level of job it is. Pay is mediocre. 1 week of vacation 1st year, 2 weeks the 2nd year and 3 weeks starting the 4th year. 401k matching up to 5%. Health, dental, vision. Not great plans, but something. Managers can bonus quarterly but it is rare in most locations.

Cons

As with any customer-service oriented job, you are expected to meet unrealistic customer expectations and give every customer a lengthy spiel about the current month's sale ("Don't forget to take the survey too!")

1.0

Oct 4, 2013

You will want out after your first two weeks

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Getting a paycheck Meet some very nice co-workers Figure out what you don't want

Cons

Very high turnover Very unhappy employees Little to no training for high skill jobs Expectations are impossible with given time Staffing hours cut back by 1/3 and expectations increase Printing industry is a dying industry "Full-Time" here is not 40 hours. Average 30 hours a quarter and you're full-time. They can schedule you any amount. Long and crazy hours

Viewing 52 - 54 of 2,312 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate