FedEx reviews

3.5

59% would recommend to a friend

(35,504 total reviews)
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Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

36K reviews
1.0
Sep 25, 2016

Bad working experiene

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Occasional sponsored company lunches (bbqs, pizza) and snacks. - Training is thorough and intensive - they will pay for your travel expenses to get you to train with their main branches (where it is)

Cons

- Expect to be yelled at by customers everyday. - Tension between coworkers is thick due to the overall negative working atmosphere. - Bad management. - Tough to get a job internally when hundreds of people are competing for the same role. - Since there are so many new hires, expect to be given formal training only after MONTHS or even YEARS after you've been hired

1.0
Jul 20, 2016

Package Handler

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid pay, benefits, great co-workers.

Cons

Management takes advantage of people often pushing them beyond their limits leading to a very high turnover rate. Minimal training is offered to employees supervisors don't have an identifiable bias towards. They offer better jobs based on ethnicity. They bully people over things like excused illness', asking for help, and for providing constructive criticism regardless of how respectfully it is done. The hours are bad and made far worse by management needlessly asking workers to come in early even if it is unnecessary, leading to dead time in between jobs for many of the staff who work there for additional income, they do this due to the floor supervisors being far too incompetent to come up with reasonable estimates on how long the job should take each day. In crunch time workers can be asked to come in up to 2 hours early (1:30/2:00) and work another hour late (8:00) or more and do so without any breaks despite the job being very fast paced and physically demanding. One manager even took a course on how to back up trucks and then refused to learn properly in field leading to massive delays while the regular shunter was on vacation while seemingly having no concern for how this affected employees. This same individual also ignored a package jam because he was too lazy to do anything about it on the main belt leading to many damaged parcels and the belt shutting down thus requiring employees to manually move all the jammed packages off the belt and creating an unsafe work environment. They also have no idea as to real safety standards, frequently using/promoting the use of things like mechanical housing on work platforms to elevate themselves above the guardrails while un-jamming the belt. They do not promote safe lifting techniques nor loading/unloading strategies. They do not care, or do so to a minuscule degree, about the way in which packages are handled often leading to damaged parcels. None of these issues were prevalent under previous management, it is the floor supervisors that are the problem. I saw more people quit in 2 months than probably every job i've ever had in my life put together. Kind respectful and tenured employees were forced out/left in droves and well respected employees who had always been there for the company were made to feel un-valued and un-cared for on a regular basis. The drivers were also very dissatisfied with the floor supervisors in comparison to the previous supervisor as trucks were often loaded poorly due to a lack of training and questions and concerns fell on deaf ears. Personally it is the only job in my life that i was ever considered by anyone not to be kind and helpful to the fullest extent possible, and that was a perspective that did not exist under the previous management who i felt valued my contributions greatly. In fact i had previously been placed in supervisory positions at other past jobs due to my work ethic, honesty, and respectful nature. One of the worst experiences of power abuse in my life, it's unfortunate that upper management tied their wagon to such small and petty people when a surplus of wonderful people were available to them, although in fairness the poor character traits of these individuals was IMO made worse by the extra responsibility and that can be difficult to foresee.

1.0
Apr 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Gym / workout facility Popcorn/coffee March of Dimes campaign

Cons

Work Life balance lie. 50 - 75% outsourced development (India). Complete accountability for failures (or successes) of a team 10 timezones away with a huge cultural/language barrier. I was only there for three years. The last 18 months were horrible. My prior employment was 14 years with same company so I don't like to jump ship. Our rather small team lost 11 employees in 9 months, some with over a decade at FedEx. Two were asked to work another weekend and they unpinned their badges and left without notice. I saw my manager and a Project Manager cry over the hours and abusive treatment of the team. It's even worse for our Indian counterparts. It was so bad I'd never ship with FedEx again if I have a choice. Last, don't count on the bonuses they promise. I found them to be much less than advertised but it's what they sell you on in the interview for their below industry average salary offering.

Viewing 67 - 69 of 35,504 Reviews

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