Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 73 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 32 reviews)); "Great team to work with." ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 69 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 23 reviews)); "There is literally no training except a few online courses." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

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First Advantage

First Advantage reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 27, 2025

Not a bad job

Apac technical manager

Recommend

CEO approval

Business Outlook

Pros

A good company that has a clear vision

Cons

Teammates are not the best. They often work in silo and nobody knows or cares about anything

4.0

Aug 23, 2025

It’s alright

Verification officer

Recommend

CEO approval

Business Outlook

Pros

Work from home, remote, office hour

Cons

No AWS, hard to hit KPI for performance bonus

3.0

Aug 20, 2025

Lost after acquisition

Director

Recommend

CEO approval

Business Outlook

Pros

A lot of investment into the company

Cons

Toxic workplace with the acquisition of sterling check. The company is bleeding people and has no real leadership in place. Power struggles between FA and sterling leadership and the way forward. Customers leaving rapidly because of the turnover and simple things the company cannot get right like pricing and contracts. Almost impossible to get help internally and collaborate to solve problems since everyone wants to throw up their hands and act like it is not their job or issue. You’d spend weeks trying to find answers to things or get help. Leadership was misleading in promotions and there were 4 different leaders on my team in 3 years

Viewing 73 - 75 of 1,106 Reviews

Jobs at First Advantage

Bilingual Procurement Manager

Zacatecas

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Associate Scrum Master

Zacatecas

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Operations Specialist

Ciudad de México

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Bilingual Team Lead Operations

Zacatecas

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Implementation & Professional Services Partner

Zacatecas

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