Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Advantage?

42% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 73 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 32 reviews)); "Great team to work with." ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 69 reviews)); "Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Poor leadership and management." ((in 23 reviews)); "There is literally no training except a few online courses." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

Compare reviews

3.3

42% would recommend to a friend

(1,106 total reviews)

Scott Staples

67% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 23, 2014

Numbers matter, not people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pretty new office for clients to visit.

Cons

Micro Management at all levels. Focus on offshoring and the bottom dollar. Not customer or employee experience.

2.0

Mar 20, 2014

No infrastructure to support programs & poor customer support

Account manager

Recommend

CEO approval

Business Outlook

Pros

The people are great to work with and believe that their work matters Ability to work remotely Customers are great

Cons

Lack of investment in operations to support merging of 3 companies Problems with customer support/service Lack of operational accountability No work/life balance

1.0

Mar 11, 2014

Stay Away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I cannot provide any positive feedback

Cons

This company is a classic case of a private equity group driving a good company into the ground. Many of the talented employees have left the organization or are currently looking to get out. Morale throughout the company is extremely low, there have been several rounds of layoffs and an aggressive offshoring initiative which has created low customer satisfaction and customer support. The primary objective of senior management is to make a quick buck and sell out to another unsuspecting investment group

Viewing 1033 - 1035 of 1,106 Reviews

Jobs at First Advantage

Bilingual Procurement Manager

Zacatecas

View job

Associate Scrum Master

Zacatecas

View job

Operations Specialist

Ciudad de México

View job

Bilingual Team Lead Operations

Zacatecas

View job

Implementation & Professional Services Partner

Zacatecas

View job