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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Representative reviews

2.7

40% would recommend to a friend

(316 total reviews)
avatar

Ritesh Idnani

55% approve of CEO

47% positive business outlook

Customer Service Representative employees have rated Firstsource Solutions with 2.7 out of 5 stars, based on 316 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Firstsource Solutions is rated 30% below average by Customer Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

316 reviews
5.0
Nov 27, 2024

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good Company to be part with them as a fresher

Cons

Nothing Much to share for them

avatar
Firstsource Solutions Response
1y
Thank you for sharing your feedback! We’re glad to hear that you see the company as a great place for freshers. Providing a supportive environment where new employees can learn, grow, and develop their careers is a key focus for us.
1.0
Nov 26, 2024
Recommend
CEO approval
Business Outlook

Pros

There is no reason to work here, and work environment is hectic.

Cons

There is no support for the employees, and no use of working hard you'll be payed as the average worker.

avatar
Firstsource Solutions Response
1y
Thank you for taking the time to share your feedback. We regret to hear that your experience did not meet your expectations. Providing a supportive work environment is a priority for us, and we are actively working on fostering better communication, support systems, and recognition for hard work. Compensation policies are aligned with industry standards, but we understand the importance of ensuring employees feel valued for their contributions and will continue to refine our practices.
4.0
Nov 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Fortnightly pay, bonus scheme, friendly

Cons

None that I can think of

avatar
Firstsource Solutions Response
1y
We're pleased to hear that you enjoyed your time with us! It's great to know that our fortnightly pay, bonus scheme, and friendly colleagues contributed to your positive experience. Thank you for being part of our team.
Viewing 55 - 57 of 316 Reviews

Glassdoor has 4,286 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.