Firstsource Solutions Customer Service Representative reviews

We appreciate you taking the time to share your experience with us. While we're glad that we could provide employment when you needed it, we are sorry that your experience has not been entirely positive. We aim to create a workplace where our colleagues feel valued and appreciated. We take your comments about management training and classist attitudes seriously and are committed to addressing these issues.

Thank you for sharing your experience; we appreciate that the opportunity to work without prior experience is valuable to people. We are sorry to hear that the disjointed working hours made it challenging for you to maintain a schedule outside of work. Certain times of the year may experience higher call volumes, requiring shifts to be scheduled outside of typical working hours. We do take your feedback seriously and will consider what we can do to further formalize shift patterns to better suit our colleagues.