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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Representative reviews

2.7

40% would recommend to a friend

(316 total reviews)
avatar

Ritesh Idnani

55% approve of CEO

47% positive business outlook

Customer Service Representative employees have rated Firstsource Solutions with 2.7 out of 5 stars, based on 316 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Firstsource Solutions is rated 30% below average by Customer Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

316 reviews
5.0
Oct 26, 2024

Great job

Recommend
CEO approval
Business Outlook

Pros

Great place to work and grow

Cons

None at the time I worked there

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Firstsource Solutions Response
1y
Thank you so much for sharing your feedback. We’re thrilled to hear that you had a positive experience working here and that you found it to be a great place to work and grow. We truly appreciate your encouragement, and we will continue striving to maintain and improve the work environment.
4.0
Oct 18, 2024

Great

Recommend
CEO approval
Business Outlook

Pros

On time salary No pressure

Cons

None no problem at all to work

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We are committed to ensuring a positive work experience for our employees by providing timely salary payments and maintaining a work environment that is free from undue pressure. We believe that financial stability and a balanced workload are key factors in fostering job satisfaction and overall well-being.
5.0
Oct 15, 2024

past experience e

Recommend
CEO approval
Business Outlook

Pros

Good communication alongside good staff members

Cons

Location of work area should have been more bigger

avatar
Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We appreciate your feedback highlighting the strengths and areas for improvement within our organization. We’re glad to hear that you value the good communication and camaraderie among staff members, as fostering a collaborative and supportive work environment is a priority for us.. We understand that a spacious and comfortable environment is important for productivity and employee satisfaction.
Viewing 61 - 63 of 316 Reviews

Glassdoor has 4,287 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.