Firstsource Solutions Customer Service Representative reviews

Thank you for sharing your feedback and for your tenure of more than 10 years with us. We work hard to provide a helpful and supportive work environment, and your experience is definitely at odds with our values as an organisation that puts our people at the heart of what we do. We believe in creating a work environment that respects and supports our employees at every level, and we encourage them to provide feedback in all stages of their employment with us. Please reach out to your HR team or your Manager, and we assure you that your concerns will be addressed. Wishing you a fulfilling career with Firstsource.

Thank you for taking the time to share your excellent feedback and for recommending us as an employer. We endeavour to provide a supportive work environment and consistently reward our employees’ performance. We understand that it can be difficult to work in a fast-paced work environment all days, but a lot of our employees like completing their hours across four days so they can have an extra day off, but we do have a wide range of other shift patterns available, so they can work the hours that best suit them. We are sorry that you were not aware of these options, and we will do our best to better signpost them in future. Wishing you the best with your future endeavours.