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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions CSA - Customer Service Associate reviews

      Compare reviews

      4.2

      83% would recommend to a friend

      (187 total reviews)
      avatar

      Ritesh Idnani

      88% approve of CEO

      86% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Career opportunities

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.8

      Work/Life balance

      Customer Service Associate (CSA) employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 187 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      187 reviews
      5.0
      Jun 8, 2021

      Firstsource csa salary

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      More freedom and good place

      Cons

      No carrier growth so no use

      avatar
      Firstsource Solutions Response
      5y
      Thanks for writing in. We’re happy to know that you are satisfied with our workplace practices. Firstsource believes in cultivating a culture of growth; the majority of our leaders are homegrown as we do have a very detailed process of outlining career paths for our employees. We often do have growth opportunities and they would be advertised via. Internal job postings. Please connect with your HR partner to know about this in detail. Wishing you a fulfilling career with Firstsource.
      2.0
      Jun 4, 2021

      Firstsource exp

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a good place to work

      Cons

      Not everyone in there helps

      avatar
      Firstsource Solutions Response
      5y
      Thanks for writing in. The Firstsource work culture respects, rewards, and supports our employees and we are working every day on getting better. We wish you had spoken about your concerns to someone in Human Resources Team or your Business Leader during your tenure with us. Wishing you well with your future endeavours.
      Viewing 130 - 132 of 187 Reviews
      Related searches: Firstsource Solutions Customer Service Associate (CSA) jobs | Firstsource Solutions Customer Service Associate (CSA) salaries | Firstsource Solutions benefits | Firstsource Solutions Customer Service Associate (CSA) interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Associate (CSA) reviews

      Glassdoor has 4,287 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.