Question 1

Does Global Response pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Global Response employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Global Response. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at Global Response?

Accepted Answer

40% of Global Response employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Global Response 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

Question 3

What are the top reviewed jobs at Global Response?

Accepted Answer

Customer Service Representative (68), Brand Specialist (23), Customer Service Representative (CSR) (6), Brand Care Specialist (5), Supervisor (5), Call Center Agent (4), Customer Service Agent (4), Customer Service Supervisor (4), Call Center Representative (3), Customer Service (3), Account Manager (2), Case Manager (2), Human Resources (2), Online Chat/Email Representative (2), Project Manager (2)

Question 4

What are the pros of working at Global Response according to real employee reviews?

Accepted Answer

"Work from home is good" ((in 15 reviews)); "Nice people and good hours." ((in 14 reviews)); "Coworkers are friendly and welcoming." ((in 8 reviews)); "There are great benefits, an open door policy for concerns, thorough organization, and the knowledge that you are part of an important team." ((in 8 reviews)); "Flexible hours and quarterly activities." ((in 7 reviews))

Question 5

What are the cons of working at Global Response according to real employee reviews?

Accepted Answer

"Low pay needs to communicate with agents better" ((in 20 reviews)); "Bad management" ((in 20 reviews)); "Absolutely abysmal training to new hires, or no training to speak of." ((in 8 reviews)); "Not even the managers nor supervisors are helpful regarding this matter." ((in 4 reviews)); "Honestly everything is a con, beginning with the measly pay rate and ending with the immature attitudes of lower and upper management as well as the multiple pest issues." ((in 4 reviews))

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