Goodwill reviews

3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 30, 2021

Nobody Cares

Recommend
CEO approval
Business Outlook

Pros

Flexibility but sometimes they don't care about what days you specified you could/n't work.

Cons

Cashiers is only a Part-Time role. Nobody cares about the sales floor, it's all about sales versus cleanliness. Someone gets molested? Screw the 5 something cameras we have despite it also happening in the same day. Can't help you! Someone threatened you and was a member if management? YOU have to fill out a form saying you were being disrespectful and they get to stay. Woohoo! What about theft? Sounds like a personal issue even if you labeled it. Free range stuff! Unless a customer claims their wallet was stolen. Let's help them instantly. We only use cameras when it benefits us, the company. Whenever you want to act as a team and communicate, we are going to scold you.

2.0
Jun 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Management works well your schedules and lots of room to socialize. You get occasional tips from donors.

Cons

To start, I'm not trying to hate on the store or anything. But these things must be said. I hope you guys are NR are reading this. The first con is that you are constantly going to be moving and sweating all day long. You leave work feeling sticky and dirty for 11 dollars an hour, which is the same as everyone else. When it gets busy and there are no DA's on because they all like to call off, then you are going to constantly unloading bins in the heat which strains your muscles and wears you out completely. Are the managers even aware of how tiring this position can me? Give us more money. The management team told us to not accept walk ups and they have a sign outside that says "No dumping under penalty of law." We cannot do anything if a person decides to walk with their donations, so why enforce it? No dumping? there is no "penalty of law." because Every morning there are loads of crap outside.

2.0
Jun 1, 2021

Greedy Liars

Recommend
CEO approval
Business Outlook

Pros

The people I worked with made everyday fun and worth staying there all day. The work was fun for me, I enjoyed the actual job itself.

Cons

They don’t do anything for their employees!!! You have to qualify for any of their bogus programs that they spend all this money on to “help” their employees. Yet, when you apply for these programs they have THE NERVE to tell us all we don’t make enough money!!! Are you kidding me?! Their the ones paying us so low at $9.00 an hour! They have the audacity to hand out PENNY raises 😂 which is a total slap in the face. Upper management and supervisors are a joke, very immature and all about their “groups”. I was very disappointed, I really wanted to stay there, get paid for what I’m actually worth, get raises when I do good and be appreciated. You will NEVER get that with Goodwill.

Viewing 64 - 66 of 9,218 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.