Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 472 reviews)); "culture is great and they do invest in all their employees" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great work life balance and ability to create own projects" ((in 190 reviews)); "Team member rate is great and can stay anywhere in the world" ((in 183 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 375 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,536 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Jun 20, 2011

Please Beware

Guest services

Recommend

CEO approval

Business Outlook

Pros

hotel discounts and benefits good

Cons

I was hired and at orientation when they called me on cellphone and rescinded offer after I turned in two week notice to other job.

1.0

Jan 16, 2009

Used to be a great company but awful now.

Information technology - prefer not to say

Recommend

CEO approval

Business Outlook

Pros

IT at the operations center in Memphis used to be at the good end of a firehose of money, but the good old days are clearly over. Now the best thing about the place is free coffee. But they've stopped giving away cups.

Cons

With (I think) a few groups that are notable exceptions, IT management is frustratingly inept. They will be very nice to you and give you lots of money (well, they would until about 6 months ago) but they are incapable of differentiating between good work and gross incompetence. This is all starting to catch up now and there's a mood of panic about the place. People are being laid off rapidly; sadly your chances of going away don't seem at all related to your usefulness to the company.

1.0

Apr 27, 2023

Would not select as a corporate employer - inconsistent HR policies

Manager recruitment

Recommend

CEO approval

Business Outlook

Pros

Best part of working at Hilton - corporate benefits especially travel/hotel discounts Brand is amazing! Leader in the hospitality industry, Trendy in this space

Cons

Inconsistent HR policies - remote working was not consistently applied and management lacked leadership qualities and overall knowledge of their roles, Flexibility - for some but not for all, only a select few as long as you were in the HR clique, Thrive Global - the intent was great - just not fairly rolled out - Leadership out of touch that not everyone was able to participate in this initiative, many of the HR leaders unsophisticated in their skill set and McLean HR - ran like a sorority

Viewing 52 - 54 of 7,536 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

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Please Beware

Used to be a great company but awful now.

Would not select as a corporate employer - inconsistent HR policies

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