Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 472 reviews)); "culture is great and they do invest in all their employees" ((in 338 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 257 reviews)); "Great work life balance and ability to create own projects" ((in 190 reviews)); "Team member rate is great and can stay anywhere in the world" ((in 183 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 542 reviews)); "Long hours and underinvestment in some properties" ((in 422 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 375 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton reviews

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4.0

84% would recommend to a friend

(7,537 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

8K reviews

3.0

Feb 11, 2010

OVER WORKED UNDER PAID

Food and beverage assistant

Recommend

CEO approval

Business Outlook

Pros

Travel benefits are the best Great People to worth

Cons

Long hours early starts late finishes Team meals are atrocious High turn overs Too much demorcracy between management

4.0

Dec 21, 2009

Hilton Manager

Manager

Recommend

CEO approval

Business Outlook

Pros

The environment is fast paced. The customers are constantly changing. Very nice travel benefits for corporate employees. International career opportunities for those willing to travel.

Cons

Many work hours (60hrs +), very competitive (tends to create tension between managers), constant issues (from employees and guests alike), not much chance for promotion within the same location.

5.0

Dec 12, 2009

Great place for entry level or those without education background. Hilton promotes from within and it happends often.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family like atmosphere care about employees and customers. Will help you be all that you can be with lots of family love and lots of good inceptives, like free hotels stays and other fun stuff.

Cons

Working nights, holidays and weekends. distance if you don't like in dallas. not a large complex building is getting run down

Viewing 7468 - 7470 of 7,537 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

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OVER WORKED UNDER PAID

Hilton Manager

Great place for entry level or those without education background. Hilton promotes from within and it happends often.

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