Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,041 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (117) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"work from home is good" ((in 525 reviews)); "The training is good and complete." ((in 136 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 357 reviews)); "No benefits / 401k and all" ((in 152 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 35 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

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LanguageLine Solutions

LanguageLine Solutions reviews

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2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 14, 2021

?

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

-provided paid training that SIGNIFICANTLY improved my skills -pays 15$ an hour which is excellent for my state where the minimum wage is 7$ -were not overly critical of small mistakes -sometimes you would be on hold for 10 minutes at a time -vast majority of clients were very kind and sppreciative -they send you all the nesesary equipment

Cons

-huge corperate machine, for any small issue you have to submit a million requests and call different numbers and talk to many different people and it's just a huge headache. It would be much easier with a direct suprevisor. For example, the headphones they sent me didn't work, I asked to use my personal ones, they said it was against policy, and I spent maybe 4 hours being transfered around their tech support department, and then had to wait a few days for new headphones to arrive. -No breaks in between calls, you can have a pretty emotionally heavy call and immediately be transffered to another, it's pretty draining.

LanguageLine Solutions Response

Thank you for taking the time to provide feedback. We appreciate your feedback and are happy to hear you enjoyed your experience here. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

1.0

May 13, 2021

Too much was expected for the amount of money we got paid.

Interpreter

Recommend

CEO approval

Business Outlook

Pros

You work from home. Some discounts on services.

Cons

Poorly paid for the skills required. Not active hours are expected for you to be in your station and expecting calls, but are not paid. No food vouchers, no other benefit.

LanguageLine Solutions Response

Thank you for taking time to leave a review. LanguageLine has many partner relationships in the industry and we appreciate all of them. Your employment relationship is through one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback. Should you wish to share feedback specifically regarding LanguageLine, please email us at interpretercommunications@languageline.com.

3.0

Apr 22, 2021

Good start

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible Provide equipment Easy to learn system

Cons

Employed through third party Difficult to communicate with management Pay not completely reported

Viewing 49 - 51 of 2,163 Reviews

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?

Too much was expected for the amount of money we got paid.

Good start

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