Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,041 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (117) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"work from home is good" ((in 525 reviews)); "The training is good and complete." ((in 136 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 62 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 357 reviews)); "No benefits / 401k and all" ((in 152 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 35 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Oct 24, 2025

Decades of loyalty, yet treated unfairly with reduced hours and unpaid overtime.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work at home, no commute.

Cons

Unfair treatment, being underpaid, undervalued.

LanguageLine Solutions Response

7mo

Thank you for sharing your feedback. LanguageLine Solutions schedules interpreters based on business needs, in alignment with the terms of their employment classification. Work hours may vary depending on call volume and client demand. Regarding overtime, LanguageLine follows all applicable local, state, and federal labor laws. Eligible employees are compensated for all overtime hours worked in accordance with these regulations. If an interpreter believes their hours or pay have been recorded incorrectly, we have protocols in place so that their concern can be reviewed and addressed through the appropriate process. LanguageLine values the contributions of all interpreters and remains committed to maintaining fair, lawful, and transparent employment practices.

1.0

Oct 19, 2025

Not a bad interview process

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Interviews are very sincere and honest

Cons

Pay is too low but worse than that is the lack of good audio quality on the calls.

LanguageLine Solutions Response

7mo

Thank you for sharing your feedback. At LanguageLine, we are proud to be recognized as a Great Place to Work® and remain dedicated to enhancing the interpreter experience through improved systems, resources, and support. We wish you the very best in your career journey.

3.0

Oct 18, 2025

a good place to start

Interpreter

Recommend

CEO approval

Business Outlook

Pros

You will learn and grow quickly as an independent interpreter

Cons

having to work permanent night shift if you are located in Singapore

LanguageLine Solutions Response

7mo

Thank you for taking time to leave a review. Since you took calls through one of our trusted partners, we recommend connecting with them to share your experience. Wishing you all the best!

Viewing 64 - 66 of 2,163 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Decades of loyalty, yet treated unfairly with reduced hours and unpaid overtime.

Not a bad interview process

a good place to start

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