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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Dec 22, 2013
Recommend
CEO approval
Business Outlook

Pros

flexible hour working very good if you have kids to take care :) minimum stress and learn a lot about different fields

Cons

no promotion, career growth and it is a self-employed if you work at home as an interpreter so no holiday, pension, etc

1.0
Dec 16, 2013
Recommend
CEO approval
Business Outlook

Pros

there is nothing good to tell about this company

Cons

Language Line Solutions has been buying out smaller companies (e.g. Pacific Interpreters) and forcing their interpreters to be so-called "employees" with virtually no benefits (no paid vacations, no holidays, no sick days, crappy cheap health insurance). The interpreters' compensation changed from potentially $30-42/hr to $12-$14 per hour. Most of the quality and highly-qualified interpreters are leaving this greedy and cold company. If you're thinking of getting interpreter services for your hospital, clinics or business, stay away from Language Line Solutions. Don't expect you will get good quality interpreting services from LLS since they don't care about the interpreters. Interpreters are being used like factory workers or robots.

1.0
Nov 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Work at home, not having to deal with commute.

Cons

Other than the pros listed above, there is no other good thing to say about the company. Crappy pay and even reduce your rate. I had been working for a company called Tele-Interpreters, and later purchased by LLS. I was paid at a rate of 50 cents a minutes (which was low but I can accepted it). Been working for them for about 3 years and then when LLS purchased them, they had to reduce my rate from 50 cents to 35 cents/minutes. The reason (or excuse) they told us for the reduced rate was economic hardship. COME ON LLS, you guys have been ripped the government and private agencies off by charging them $3 to $4 and even $5 a minute. YOU can't even afford to pay your employee 50 cents or that??? So I quit my job and working for Pacific Interpreter and get 60 cents a minute now. However, last December, again, LLS purchased Pacific. Now they are thinking to merge both interpreters into one by paying us AGAIN CRAPPY rate of $14/hour which if you divide 14 by 60, it would be 23.33 cents a minutes. 23 cents COMMON LLS how much respect did you give to your interpreters??? You are depend on us to make you rich and you can't even afford to pay us more than 23 cents a minutes????? My advice is if you are a new interpreter and need some experience, then work for them. However, let you tell you be ready to drink a lot water. Their $14/hour is hard working money. They expect you to take a load of calls non stop. Once you have experience, QUIT and look for something better. They expect you a lot from you and give you almost nothing.

Viewing 2092 - 2094 of 2,163 Reviews

Glassdoor has 3,041 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.