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Marriott International

Engaged Employer

Marriott International reviews

3.9

72% would recommend to a friend

(18,807 total reviews)
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Anthony Capuano

78% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Oct 4, 2008
Recommend
CEO approval
Business Outlook

Pros

The ethics of senior management are exceptionally high. In today's corporate culture it is refreshing to never feel like you have to compromise the values taught by mom and dad. The emphasis of the Marriott family on respecting the individual and treating them well so that they treat the guest well is still strong and encouraged by senior management even though the company is now publicly traded and large. The company is very good at allowing associates to find their life/work balance. If you are in hotel operations there is a significant chance to move from brand to brand, state to state, or even country to country.

Cons

Depending on your job description, there may be limited room for promotion (this is more true for the "formal" professions). In some departments/divisions, associate opinion surveys are seemingly ignored and the formal review process is not enforced. Because of the tendency to avoid conflict and reach consensus, bad managers linger with little place for the associate to go for resolution. The associate may feel as a complaint would be seen as being disloyal. Associates generally won't take complaints up the chain of command in concern that they will be the one found to be at fault and the action will be detrimental to one's career.

3.0
Sep 28, 2008
Recommend
CEO approval
Business Outlook

Pros

-promote from within - good training programs -recognition for a job well done

Cons

-pay -little time off -inside the box thinking -work/life balance

1.0
Sep 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Your friends and family getting discounts at Marriotts. Most of the time these were not available anyway.

Cons

The long, unpaid hours. Excessive stress and pressure. The company only cares about the revenue not the employee. HR is only there for show. No follow up or being there for the employee was ever demonstrated. HR broke employee confientiality by reporting everything employees would say to their Directors. Employees would cry in their offices and that was ignored by Leadership. If an emloyee ever "rocked the boat" or voice any concern they were told they need to work smarter and may not be of Marriott culture. The culture is to work as many free hours as they can get. I worked many 19 hour shifts ..... worked many 6 day weeks ... as long as I brought in high revenue and the clients were happy then leadership did not care.

Viewing 18754 - 18756 of 18,807 Reviews

Glassdoor has 21,387 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.