Meraki reviews

There has been a huge shift in the culture and care for employees. Care Deeply is supposed to be a value of Meraki, yet there are jokes made about the lack of inventory available to our customers. This has led to sales reps becoming support reps, and crisis management reps, asking (begging) our customers to just wait it out. We are also not being paid commissions in this time, and we are not being given any valid alternatives. The teamwork and culture of community has also taken a huge dive over the past year. ELT is trying to convince us this is best time in career, yet when asked how they will help us battle inflation we are told to hit accelerators on unrealistic goals, some having 100-200% goal increases YoY.

Meraki used to be a very special place within Cisco. We were living in our own little bubble of culture before Cisco leadership came in and wiped that all out. There is a huge disconnect in communication between senior leadership and direct sellers. We are all having a challenging year due to global economics/supply chain constraints, but our ELT just dusts that under the rug by yelling generic enthusiastic sales slogans at us. "WE WILL WIN!" does very little to help us navigate the uncharted waters of the current environment. Tons of change as we finally get fully merged into the Cisco sales motion. It's hard to see this happen to a company that I have loved for so many years. Burnout is very high and so is attrition whether or not upper management is willing to admit that, it's true. Unrealistic goals are also discouraging as reps push themselves to the limit to hit sky high quotas. 20% YoY growth is not a sustainable trajectory, regardless of how well a region does in a given year. It is impossible to reproduce that success year over year over year. Recognize the breaking point. Lack of funds for in-person events has also put significant strain on team collaboration and sense of community.