OYO reviews

3.4

52% would recommend to a friend

(4,955 total reviews)
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Ritesh Agarwal

74% approve of CEO

50% positive business outlook

OYO has an employee rating of 3.4 out of 5 stars, based on 4,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OYO employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Apr 4, 2020
Recommend
CEO approval
Business Outlook

Pros

One pro is that if you came in between August 2019-December 2019 you got way overpaid and probably were making more than your superiors. Remote work is another pro but your time is spent your target clientele which are in less than desirable hotel/motel properties.

Cons

Company has no values throughout all levels of leadership. They promise and don't deliver. They can't plan to scale when they enter new markets and operate under chaos at all times. Constantly under pressure from all investors who gave them too much money to begin with. They have done multiple rounds of layoffs in the last 6 months alone globally then they promise current staff that's all that is coming and it's a "new day". No one knows what is going on, there is no central command, no corporate norms. People who are hired weren't capable for their roles so you have inexperience staff in roles managing teams they can't handle. Another issue is nepotism, if you can even call it that, it's basically all Indian leadership and that culture bleeds into the US base. It doesn't mesh well with how proper business is done. That's why they're under investigation in other countries by government officials and at some point will be here in the US too. You will barely be able to sell anything as well. The product changes from week to week and they renig on contracts or don't pay their partners on the regular. Most hotels in the US are Indian owned so the word spreads like wild fire as soon as they back out on commitments or when one partner gets a deal and another one doesn't. Their main excuse is that they're a "startup". They aren't. They've been around since 2013, they're just new to the US and can't make it work here so they say "Well we're a startup..."

1.0
Mar 26, 2020
Recommend
CEO approval
Business Outlook

Pros

- ESOP's if you are lucky. - You will get to know the business deeply.

Cons

- Business tells what to do and engineering does it. No questions asked. - Tech organization works as tech support. - There are no senior engineers. Architecture is poor and driven by SDE2's. - Frequent outages and fire fighting. - Very Very Poor Management. All the good managers have left or are leaving. - No processes. No culture. Everything is done randomly. - No data driven performance reviews.

1.0
Nov 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Basic salary is good. But you can earn more in a steady company with a decent commission scheme. Some nice people in the team

Cons

completely unrealistic targets - no one is hitting them what does this tell you Rather than alter the target or look at the product, they will hire and fire and hope for the best by re allocating dead leads The pressure is completely unnecessary and no job security The probation period is 3 months even though the average sales cycle is around 12 weeks... if you get to this stage without a sale yet, regardless of whether you have a good pipeline expect to be fired or put in a performance plan Managers have a terrible approach, ‘aggressive is good and have no shame...’ understandably most hotel owners are put off by this before even sitting down to discuss what oyo can offer Pretty much blanked in the office by the ‘old timers’ (by that people that are there more than 6 months, and any senior members of staff you are irrelevant and just another new bdm because of the rate of hire and fire Mixed messages all the time. Don’t think anyone actually has a chance to strategise because it’s changed and then suddenly you have a free for all where anyone can approach any lead and next min it’s territory based again and repeat Very inexperienced managers Lack of commission opportunity due to unreasonable targets Terrible reputation among hotel owners Overall incredibly pushy company, pushy towards their staff, pushy towards their prospects and push hotel owners to close at an uncomfortable pace.

Viewing 76 - 78 of 4,955 Reviews

Glassdoor has 5,774 OYO reviews submitted anonymously by OYO employees. Read employee reviews and ratings on Glassdoor to decide if OYO is right for you.