PayPal reviews

3.6

58% would recommend to a friend

(9,606 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Jan 25, 2023
Recommend
CEO approval
Business Outlook

Pros

**Used** to be a very good company. Work life balance decent.

Cons

1. New hires get more salary even with lower experience. 2. Lot of re-orgs hamper your growth. 3. Rules are on paper and managers or directors apply rules according to their own choice - be it for promotion or project assignments. 4. Fire culture. Not given prior info to improve performance, rather people get fired at whim of management. 5. As lot of management folks hired from outside over last 4-5 years, the culture has gone for a toss because of them carrying their bad legacy from past companies. 6. Referrals - lot of nepotism, lack of transparency and fake rejection points. Because the managers and directors all want to earn referral bonus. My experience - candidates with very good interviews rejected without reasonable explanation, referrals not getting the calls most of the times, but if you apply in LinkedIn directly, you get the call for same job. 7. Managers don't help in your career growth. Either you become politically active to know what projects you should take or you are doomed. 8. Promotions very tough for existing employees. If you have other company offer letter, you get promo easily at cost of other loyal employees who did not give interviews outside. 9. Core principles - only INCLUSION is what is trending around the world matters here now. 10. Not uniformly judgement to all. 11. Even Directors bar a few have biased views and dont think about people working under them. Selfish.

1.0
May 25, 2022

Toxic Corporate Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of benefits outside of your standard health insurance Flexible Scheduling

Cons

Consistent Layoffs Jobs shipped overseas for cheaper wages/facilities Senior Leadership & Leaders that were hired in by buddies that are unfamiliar with the inner workings of the company Extremely toxic environment generated by inadequate leadership Low or non existent raises due to company performance

1.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Job security, and great speeches from the CEO

Cons

I unfortunately experienced many critical issues working at PayPal. The biggest issue I faced was around promotions and raises. They give each department so few allocated promotions, that most teams aren’t given even a single promotion for years. This creates a serious problem, because so many people are under leveled and under compensated, that most just decide to leave as soon as their stocks vest after the first or second year, causing a huge drain of knowledge and experience, and a never ending cycle of recruiting. Then, our yearly budget for raises is incredibly small. As a manager, it was disheartening to tell my direct reports that I couldn’t give them a raise more than approx. 2%, even though they deserved it, because of PayPal’s allocated budget. It really felt like mixed signals when they keep bragging about their highest profit levels ever in their earnings calls, but then tell us their isn’t enough budget for raises to keep up with inflation. Additionally, compensation packages for new hires is reasonable, but lower than most of their competitors, which made it extremely difficult to get candidates to accept offers. I also unfortunately experienced an issue with diversity and inclusion. When I was affected by something that at most companies would be considered a serious offense, where private personal information was leaked without my consent, I was basically told that “this is the way it is and there’s nothing we can do about it.” I felt so alone, and cried for days, and felt like all of PayPal’s messaging about diversity and inclusion and caring about minorities was all talk and no action. All of this made it very difficult as a manager to keep our talented engineers at the company, and to have optimism when telling new candidates about the role.

Viewing 55 - 57 of 9,606 Reviews

Glassdoor has 11,106 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.