PayPal reviews

3.6

58% would recommend to a friend

(9,607 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Aug 8, 2015

Does not follow own company values at all.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues. Canteen is not too bad. Free gym.

Cons

Two of the company values are "Do the right thing" and "Be open, honest and direct". Sounds good, but it is apparently to be ignoring by everyone from team lead and up. Discriminating people for having a disability by giving them a hard time when they are off sick with the flu is not doing the right thing. People with disabilities can get the flu just like any other person. And sending them to a disciplinary hearing (yes that's what they call it) with the message that it's because of concerns about the other health issues and that this might cause extra sick days in the future is certainly not the right thing. Especially not if said person simply had the flu and did not take a single minute off regarding this disability. Furthermore, later on denying that this comment wasn't made is not being honest and punishment through false accusations and a bad performance review for being open and direct about seeking legal advice is unacceptable. None of the values have been followed in this case. Other than that it is ridiculous to expect grown ups to constantly show off how well the are at their job by making them boast about in the meetings and thro laughable competitions. We are adults, not children who need a sticker from the teacher. Just leave us alone so we can do the actual job. Some of talk about doing their job more than actually doing it, and are rewarded for it with condescending praise. Yes, great value that. Oh by the way, winning these competitions will result in little more than a pat on the back. Not really worth spending your time on, especially if you are being hounded to reach a high amount of productivity. Also, stop trying to dictate what people do in their free time by openly frowning upon them not spending it on work related activities and nights out that aren't even team related and that we have to pay for ourselves. This is "stimulated" in a very pushy manner. Some people have a life outside of work. It's supposed to be a company, not a cult, and nobody can join in every single time. Especially not if they have to pay for it. If I could give zero stars, I would.

1.0
May 22, 2014

A Revolving Door

Recommend
CEO approval
Business Outlook

Pros

Opportunity to interact with very talented and smart people such as ivy league graduates A job if you need to live in the bay area and have no other options Good cafeteria with diverse cuisines offered

Cons

Big company politics and policies without the security and stability of one - reorgs happen every 6 months and you may need a new role every so often just to hold on to your job Executive incentive structure encourages exploitation of the rank and file employees - the company artificially keeps attrition rates low by hiring individuals on visas that restrict their mobility to change employers Not your typical American company - this is a sweatshop that discourages ideas and innovation Not a trusting work environment - very unforgiving and harsh to newcomers if they fail to adjust quickly Constantly hiring - because they constantly fire employees who for no fault of their own are unhappy. Likes to save on severance costs by artificially creating reasons to fire employees. Management is a firm believer in getting "fresh new blood" all the time to do their bidding. What is worse is all the employees working in the firm are blinded and believe the management's opinion without questions. No one has the guts to be a whistle-blower. And if someone does - they get thrown out for asking too many questions. To survive in this company - blindly follow orders and do everything to please your bosses. Company has been firing employees for meeting it's growth targets - the company is growing phenomenally but because the investors demand even more, the management has accepted the recourse of reducing operating costs.

3.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, excellent benefits, decent campus and company cafeteria, flexible hours, and marquee brand.

Cons

Hierarchical culture, insular silos, and disconnects between management rhetoric and actions. Frequent re-orgs; some with layoffs. Limited opportunities for professional growth and advancement. Training and conferences are treated as perks for a select few instead of as a necessary investment in employees. Some buildings are crowded; personal workspace and parking are limited. PayPal uses a highly politicized “stacked ranking” system for biannual performance ratings, forcing a fixed percentage of staff into Performance Improvement Plans (PIPs) regardless of their actual performance. New employees are generally not considered eligible for “meets expectations” ratings at their initial six month review. Because it is used to allocate the annual bonus pool for technical staff, the ranking system creates perverse workplace incentives. (Think: “Game of Thrones”.) Senior managers make the final ranking decisions in a closed meeting. Visibility and perception are heavily weighted. Some allege favoritism. It is not uncommon for the rating assigned by your immediate manager to be reduced by at least one level. There are many disgruntled employees at PayPal. The cynicism and negativity can be overwhelming at times.

Viewing 64 - 66 of 9,607 Reviews

Glassdoor has 11,107 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.