PayPal reviews

3.6

58% would recommend to a friend

(9,604 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
4.0
Mar 17, 2009
Recommend
CEO approval
Business Outlook

Pros

It's the growth engine for eBay and there's a lot of investment from the execs in growing PayPal even faster and making it stronger. PayPal's in a very dominant position in the online payments industry, which is definitely a plus. There's also a lot of cool projects for products in mobile, developing countries, microfinance, etc. The people are smart and motivated, and they have some of the eBay friendliness to them. I found everyone to be very helpful and open when I requested their time to get input on products I was researching. The benefits are great, even pet insurance. I rode the CalTrain down from SF and they subsidized that and picked everyone up with shuttles.

Cons

It's in San Jose. It's nice for some people but not for me. For my personal life i wanted to live in SF, and that meant a 2 hr commute each day on the Caltrain, or i could have done the 101. It's a big organization. If you're used to getting things down quickly with little overhead then this place can be stifling. There are many layers of management to get through to get anything done. Finally, it's a bank. When you boil things down that's what it is. So from a culture standpoint it's a bit confusing. People are friendly but not that fun (like their eBay counterparts).

2.0
Mar 11, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits for insurance are well priced. They were very liberal with stock options when I first started with the company which has since been reduced. They are active in the community and host many events.

Cons

People are not compensated fairly for the amount of work put in. Stock options are great but when the stock is not doing well they are completely worthless so annual increases would be a better solution. The senior management is very poor at making decisions and sticking to them. There is very little investment in the workforce and most of the money is going to Marketplaces which is even more poorly run than PayPal.

3.0
Mar 11, 2009
Recommend
CEO approval
Business Outlook

Pros

The "Workers" at PayPal are awesome, want to do the right things for the customers, want to do the right things for the customers. Are good people with integrity.

Cons

Leadership, PRIMARILY in Omaha (JN) aren more concerned about thier "turf" than about doing the right thing for the customer. There is a definate bully attitude and harrassment is rampant from leadership in Omaha both male and female.

Viewing 9544 - 9546 of 9,604 Reviews

Glassdoor has 11,104 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.