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ROI Call Center Solutions

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ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

256 reviews
5.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

The ability to save costs associated with commuting to and from work each day. Increased productivity.No distractions

Cons

I have not had any cons because there is a chat one on one with my supervisor and a team chat as well as a chat for the shift i am on.

1.0
Mar 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Sit at a desk with a bathroom 20 feet away and the lunchroom close.

Cons

Angry customers, no ability to help the customers, lying, cheating, stealing, and lots of people ending with "I give up"

1.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

on the 1 in a million chance you get a decent department it may be good (for a week then you get transferred just because)

Cons

1. Low pay (never get raises) 2. Could be fired at any moment if the client just doesn't like you or want you (seen it happen to good agents) 3. Very bias, seen some agents show up late every day for months and not even a warning had a close friend he called in sick once (when they NEVER call in sick) and had a write up and warning and put on probation..no joke 4.You work with 80% convicts and criminals who smoke weed in the bathrooms 5.ROI is at the mercy of the clients they work for and they can fire you demote you transfer you away and just pull the whole department whenever they want. 6. 0 benefits to the company you run customer service for. 7.ROI benefits you do get are terrible 8. They will force you to change your hours and departments without your say so or input. 9. Literally had rats roaming around no joke. DO NOT WORK HERE. Its dangerous and risky and simply not worth it id rather work anywhere else.

Viewing 217 - 219 of 256 Reviews

Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.