Sage reviews

3.5

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jun 19, 2017

Huge workloads, lack of leadership direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great people (while they last) - A good opportunity to learn how not to treat people and how not to manage organisational change

Cons

- Huge and unrealistic workloads, but when you ask for help no-one in a management role is willing to facilitate solutions. - The lack of planning or thought before knee-jerk reactions means endless re-work, crazy deadlines and work that is just wasted. - It's not clear if the leaders are making the structures up on the spot but it seems that way. Decisions are constantly changed, the people responsible are shuffled endlessly and nothing is shared other than the highest level strategy - Employees are made promises that are not delivered on - The culture within the HR Function is toxic, with scape-goating & misleading behaviours causing a number of great employees to leave.

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Sage Response
8y
Thanks for your review. It is disappointing to hear that you had a negative view of Sage but we appreciate all colleague feedback - past and present. We agree Sage has some awesome colleagues across the 23 countries we operate in. Our colleagues are critical to our success hence some of the fantastic initiatives including the mentoring programme, the Leadership @Sage programme, investment in our office locations across the globe, our first ever global intranet, Sage Save & Share Plan - allowing all colleagues to own part of Sage, the summer parties - thanking colleagues for their hard efforts and Sage Foundation, allowing all colleagues 5 days volunteering for a charity of their choice - this is just a snapshot of what we've been doing. As a former employee I am sure you will be aware that we have been working hard to transform the business, and that the purpose of the transformation is to make us a stronger business which will allow us to operate more effectively and deliver more value for our customers. Our future focus is very exciting and we are confident that our partnerships we are growing will continue to help us deliver long term benefits; but we are aware that moving through a change programme can be difficult at times. We believe in our brand and that our CEO and Leadership team have built a winning strategy that will continue to deliver positive results for our business and make us stand out against our competition. We encourage all colleagues to talk with their manager and share feedback and thoughts, plus we ask all current colleagues contribute to the anonymous colleague survey which is launched tomorrow - 5 July. Thanks again for your feedback and we wish you well with your career.
3.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits (though the recent PTO changes are not employee-centric, and Management has been derisive regarding complaints.) Ability to directly influence success and customer satisfaction

Cons

Constant management changes - every 3 years we are given a new mission, without ever having completed the last one. Suspect Product Management - they lack insight into the reality of our customers and blow off suggestions. Multiple rounds of notifications that managers will lose their jobs and must re-apply for them, regardless of their success. Restructured Customer Support reflects lower quality of responses

2.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere, casual dress code,

Cons

Upper management is in disarray; not sure of what they want to do with current and future staff. On January 20, 2016 Sage Software began laying off employees in North America and Canada as a part of their reorganization efforts. Approximately 200 employees were released on January 20, 2016 with supposedly more to come.

Viewing 61 - 63 of 5,257 Reviews

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