Sage reviews

3.5

63% would recommend to a friend

(5,257 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.5 out of 5 stars, based on 5,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Dec 1, 2018

Avoid

Recommend
CEO approval
Business Outlook

Pros

The people are what built Sage but too late to save it.

Cons

Totally lacking direction. Lost out to the competition and treat staff horrendously over last few years, 35 long serving loyal sales staff sacked without notice and most of good employees have now left of their own accorde .

1.0
May 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice building, some dedicated people, decent benefits

Cons

Awful CEO, 'positivity' above all else, sales-oriented targets even for non-sales roles, salary low for the role type, deliberately unachievable targets, laughable bonus structure, staff scared of speaking out in case they're labelled 'negative' or 'cynical'. I could list about twenty more. Be careful when reading reviews. Those 'higher up' will say that staff views are listened to, that bullying isn't tolerated and that you'll never be penalised for raising a concern. It's possible that they actually believe this - because concerns never make it past first tier management. People raise concerns with their managers, but rather than listening and passing this on, they're dismissed with 'Don't be cynical', 'Don't be negative' or something similar. Bear in mind that 'positivity' is built into most people's objectives, so when the manager who is in charge of their annual review starts calling them negative for raising a valid concern, people will back down.

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Sage Response
9y
Thanks for your review. Pleased to read you happy with the North Park campus in Newcastle, it's a great building, with cafes, gym, shops, cash point, lots of free parking and other facilities. The benefits are great and with the Sage Reward portal they're easy to access and amend...the discounts, health plans and childcare vouchers are particularly useful. And how exciting we are about to launch the brand new Save & Share plan globally! Our people are just the best, surrounded by dedicated colleagues who work hard and sure know how to play hard too! Bullying and unethical behaviour is not tolerated at Sage and because there's a free and confidential helpline to report this, there can be no penalty. We encourage our people to use the SafeCall number as don't wan this behaviour here. Although I personally haven't been here that long (18 months), I'm lucky to work in an office where the average tenure is about 10-15 years...which is amazing! Sage is also committed to rewarding high performers. We pay market rate and the Sales Commission schemes are un-capped, and last year our top performers earned 3 times their annual salary in commission payments alone. Our average earning is £1,023pcm in commission sales. That compares very favourably with our competitors, and is even more competitive in the North East where the majority of our sales team are based. We do listen to colleague's concerns and act upon them too. Thanks for your feedback.
1.0
Mar 11, 2017

STAY AWAY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salaries are decent as are benefits. Not worth the aggravation though....

Cons

Please do not believe the Sage responses. Read through these reviews and pay attention, the negative ones all say the same thing. The positive ones seem to be posted IMMEDIATELY after. I have never worked in a more hostile, toxic environment. The software is terrible, the sales team lies to the customers (due to the unrealistic demands placed on them) and the customers get mad as the software does nothing it is supposed to. Training is nonexistent. Coworkers are only out for themselves and new employees are left to panic over what they should be doing while no one helps them.

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Sage Response
9y
Hello and thanks for your review. We (and me personally) never add or ask for fake reviews. In any company they'll always be diverse opinions. I won't lie, we are working hard to combat the negative reviews - we do this by listening to our colleagues and putting the wrongs right. There are lots of colleagues who love Sage - look at @LifeatSage on Instagram and you'll see how happy and genuine many of our colleagues are. I recently asked colleagues to tell me why they love Sage or why they joined Sage, and these are some of the replies I received "I love working for Sage because I work alongside some incredibly inspiring people who help me be the best I can be." and "Quite simply.. Challenges me, excites me, empowers me!" and "Sage is a great place to work because we're trusted & empowered to do the right thing and can make a difference for colleagues and customers everyday." We get things wrong sometimes, and we want Sage to be the best place to work, we do this by listening and learning. Thanks again and I wish you every success with your career.
Viewing 73 - 75 of 5,257 Reviews

Glassdoor has 6,278 Sage reviews submitted anonymously by Sage employees. Read employee reviews and ratings on Glassdoor to decide if Sage is right for you.